You will receive updates by email, or SMS if no email was provided.
You will receive an Order Confirmation with your order number once your order is placed, a Tracking Number once it ships, and delivery updates from there until it arrives.
For the best experience, we recommend signing up for notifications once your tracking number is received.
Additional help
If you still have questions about your order, you may send us an email at Submit a request – uniball or call our Consumer Care Department at 800-962-2222.